Icky Ikea

Everybody loves Ikea, right.
I can't say I do right now. A month ago, we went to Ikea to get some bookshelves for the den. Almost everything we needed was in stock, but we didn't have room for everything in one trip anyway, so we got what they had on the assurance that the most critically needed piece would be in the following week. I was on vacation for the following week, so it would have been nice to have gotten it right away, but you take what you can get.

We waited.

We called. A week later, they still didn't have the bookcase. They told us that they didn't know when it would be in stock but that they hoped to have more information soon. We called the next day and were told that the bookcase would be in stock in one and a half to two weeks. The next day, we called back and learned that there was no information on when this particular bookcase, but that it should be expected in two to three days. We were also reminded that Ikea's online virtual assistant, Anna, could help with all our needs.

Anna's useless.

We get a different answer every day.

We have $400 worth of unassembled bookshelves in the living room.

I'm irritated.